About Us
We help you stay connected to the world
Ucom is the fastest fixed and mobile services provider in Armenia. The company is the absolute leader of the local IPTV and fixed internet market, as well as occupies the key position on the Armenian mobile internet market.
About Us
Our network
Thanks to its upgraded 4G+ and own fiber-optic (FO) networks corresponding to the best international standards, Ucom is providing a convergent package of fixed and mobile services to over 700K customers.
About Us
Innovation is in our DNA
By always introducing innovative solutions, Ucom has made accessible not only mobile TV through its MediaRoom app, but also uPay virtual wallet, 2 numbers in 1 SIM card to be used in Armenia and Russia, uCloud solutions, uKid smart watch and many more.
About Us
Find the latest tech news with us
One can always find the latest models of smartphones of the most famous brands at the service centers of Ucom. Moreover, Ucom provides an exclusive opportunity to acquire those smartphones at special conditions.
In 2009, we introduced “fiber to the home” (FTTH) solution to the Armenian consumer, which allows providing high-quality TV (IPTV), high-speed internet and digital voice services.
In 2010, we gained stable position on the Armenian fixed broadband internet market, as well as became the largest wholesale operator in Armenia thanks to our own FO link connecting Armenia and Georgia.
In 2011, we started to provide transit internet to the Near East, thus making Armenia an important telecom hub in the region.
In 2013, we received a license for provision of public mobile internet services.
In 2015, we acquired 100% share of Orange Armenia, thus also ensuring our presence on the Armenian mobile services market.
In 2016, we implemented the fastest 4G+ network corresponding to the best international standards throughout the entire territory of Armenia, as well as replenished our convergent services, by introducing our new “4Play” package, combining IPTV, fixed and mobile voice and internet services.
In 2016-2017, we were actively engaged in CSR activities and contributed to ITT development, by bringing to life, in particular, a number of projects directed towards development of education and children. With the support of Ucom, computer and engineering laboratories were opened in the Armenian schools.
In 2017, Speedtest by Ookla awarded us “The Fastest Mobile Internet in Armenia” prize.
Ucom actively works at the expansion of TV content in HD quality, launches uKid and uFleet innovative solutions, as well as continues the implementation of CSR projects related to engineering education, offering the level of international competitions to the participants.
uCloud portal and uDoctor applications are introduced to the market. Ucom issues USD and AMD corporate bonds with yields of 7.5% and 11%, which are admitted for sale on the AMX stock exchange. Ucom is the first in the region to introduce eSIM technology. The company is also the technical sponsor of WCIT 2019.
As part of the Covid-19 CSR measures, the Company ensures distance learning possibility to all subscribers without charging for megabytes consumed when using a number of educational websites. The company approaches the problem of ensuring uninterrupted communication during the 44-day war in Artsakh with the utmost responsibility.
Ucom tests the 1 Gbit/s speed network, cooperates with the National Olympic Committee of Armenia, excels in performing the technical work related to the National Assembly elections held in Armenia, receives the "Fastest Fixed Network in Armenia 2021" award by Ookla, and launches the “Unity” convergent offer.
the Company's call center gets opened in Vanadzor, subscribers are provided with the latest Wi-Fi 6 devices, Ucom is the technical supporter of many sports, educational and technological events and receives "The Fastest Fixed Network in Armenia 2022" and "The Fastest Mobile Network in Armenia 2022" awards by Ookla.
We defined a new strategy, under which we launched active efforts to expand, modernize, and upgrade both fixed and mobile networks. We obtained ISO 9001 certification for our management system and ISO/IEC 27001 certification for information security compliance.
Ucom led a major breakthrough in Armenia’s digital future by launching the country’s largest 5G network. Within just a year, it reached 28 regional cities, delivering next-generation connectivity. We continued to upgrade and expand our 4G+ and fixed networks. As part of our corporate social responsibility efforts, we partnered with the Sunchild NGO to install solar panels on public buildings in border communities. Additionally, we launched a new incubation program for green tech startups in collaboration with Impact Hub.
We introduced Uplay — a modern, innovative TV and media platform that allows users to enjoy their favorite movies, series, and shows in top quality.
Our mission
We connect people everywhere by developing innovative and high-end telecom solutions for our customers. Being a leader in innovation and technology, we change our society and environment and become a trusted partner for our customers.
We believe that inspired by the best national traditions, Ucom brings revolutionary solutions to the Armenian market and changes everyone’s life.
Our vision
We aim to become the national telecom carrier of choice in the Armenian telecom market and be recognized as a leader in technology and innovation solutions:
- by building and implementing the network of the future already today,
- by offering attractive digital services to our customers,
- by ensuring customer satisfaction through uninterrupted provision of services,
- by being open to all new and revolutionary solutions.
Through effective regional partnerships, we expect to make Armenia a regional communications hub.
Our values
We are innovative and dynamic
- by changing customers’ lives at home and in the workplace
- by being innovative and a technology leader in Armenia
We are caring and responsible
- by responding rapidly to customer needs
- by communicating in an open, honest and regular manner
We believe in teamwork
- by being open and effective
- by sharing our ideas, success and development experience
We are customer-oriented
- by providing high-quality services
- by exceeding customer expectations
We are innovative and dynamic
- by changing customers’ lives at home and in the workplace
- by being innovative and a technology leader in Armenia
We are caring and responsible
- by responding rapidly to customer needs
- by communicating in an open, honest and regular manner
We believe in teamwork
- by being open and effective
- by sharing our ideas, success and development experience
We are customer-oriented
- by providing high-quality services
- by exceeding customer expectations
Our strategy
Acting in a highly competitive and fast-paced market, where traditional voice and SMS services experience sharp decline, we have revisited our business priorities and approaches.
Our strategy
Already today, we launch and support such services, which aim to meet the new expectations of our most demanding customers.
Our strategy
By giving importance to the active involvement of our customers in this matter, we closely cooperate with them, in order to find out the requirements of the next generation for products/services or consumer models.
Our strategy
As part of our culture, we always contribute to the education of the future field specialists, as well as the start-ups introducing innovative ideas. We aim to create such a platform, where those specialists will have large opportunities to implement their innovative projects, by working and teaching in an environment of mutal cooperation.